If you are someone wanting to make a difference in the communities that we serve and join one of the strongest large banks in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.
Requirements
- Create market specific business development strategies and activities to grow market share by developing new household and business relationships to ensure goals and budgets are met.
- Assemble and lead a knowledgeable team at the banking center that displays effective sales techniques including, however not limited to, utilizing open-ended questions, active listening, and comprehension skills, overcoming objections, and closing.
- Properly identifies customers on every interaction using established guidelines and procedures.
- Recognize account flags such as holds, delinquent loans and screen messages before interacting with a customer.
- Recognize inconsistencies regarding checks being deposited and account activity.
- Understand check hold processes and procedures.
- Greets customers enthusiastically, provide quality customer service and constantly look for ways to exceed their expectations.
- Supports individual and enterprise goals as determined by management.
- Utilizes system software provided.
- Maintains a strong working knowledge of consumer/business banking products and services to confidently consult with customers.
- Able to identify correct product solutions for customers through needs-based questioning and make referrals to other departments, bank affiliates/partners to build and deepen customer relationships.
- Performs account servicing duties, create a wonderful client experience in the lobby, on the teller line, on the phone and in the community.
- Actively coach, develop, motivate, mentor and schedule employees to ensure employee satisfaction and a superior customer experience.
- May be called upon as needed to accurately maintain, verify, and balance a cash drawer following the Bank’s standard operating procedures.
Benefits
- 11 paid holidays
- rewarding and challenging growth opportunities
- generous paid time off
- discounted banking services
