Customer Service Officer (Call Centre)
SedgwickKuala Lumpur, Kuala Lumpur, Malaysia
Posted September 26, 2024
Full Time
About the Company
Sedgwick is a company that values diversity, fairness, and inclusivity.
Job Description
Sedgwick is seeking passionate Customer Service Officers to join their dynamic Call Centre team in Kuala Lumpur. The role involves handling emergency assistance, travel claims, mobile claims, customer support, and insurance claims.
Requirements
- Proficiency in computer skills, including Microsoft Office
- Strong time management abilities
- Excellent communication skills, both oral and written
- Ability to communicate in Mandarin to assist Chinese-speaking customers
- Willingness to work on a rotating shift schedule
Benefits
- Supportive and inclusive work environment
- Opportunities for professional growth and development
- Comprehensive benefits for well-being