Support Engineer (all genders) - Bretten

Support Engineer (all genders) role in Bretten, DE, responsible for product support, resolving support cases, and improving system operation. Key skills include IT basics, knowledge of EDI/B2B, and good German and English language skills.

Requirements

• Solid foundation in IT basics (networking, operating systems, ERP user knowledge)
• IHK certification in IT specialist training, degree in Business Informatics, or comparable qualifications
• Knowledge in IT administration, system or application support
• Experience with communication protocols, server operating systems, application servers, and databases
• Good written and spoken German and English skills

Benefits

• Flexible work: Trust-based working hours, remote work, and up to 20 days of workation
• 30 vacation days as well as extra days off for your volunteer work, and you get your birthday off
• Financial extras: Christmas bonus, subsidy for company pension plan, childcare allowance, bike leasing, Germany ticket, tax-free benefits via Edenred, and private accident insurance
• Further education: Digital learning platforms, internal and external training opportunities
• EGYM Wellpass: Access to thousands of sports and wellness offers
• Health & well-being: Stress prevention, health days, vaccinations, relaxation and activity rooms
• Modern work environment on campus with coffee bar, cafeteria, and free beverages
• Events & team spirit: Summer and winter parties, after-work events, sports groups, our own band, and participation in events like B2Run