Support Engineer (all genders) - Bretten

Support Engineer position responsible for product support, case management, and problem management for the Business Integration Suite. Requires good IT foundation knowledge, solid education, and experience in IT administration, system or application support.

Requirements

• Good IT foundation knowledge (network, operating system, ERP user knowledge)
• Solid education (IHK certificate in applied computer science, study of business informatics or comparable qualifications)
• Knowledge in IT administration, system or application support
• Familiarity with EDI/B2B, MFT, EAI, and API environment and communication protocols, server operating systems, application servers, and databases

Benefits

• Flexible work (trust-based working hours, remote work, up to 20 days of workation)
• Vacation & leisure (30 vacation days, extra days for honorary office and birthday)
• Financial extras (Christmas allowance, contribution to occupational old-age provision, child care allowance, bike leasing, Germany ticket, tax-free benefits through Edenred, private accident insurance)
• Continuing education (digital learning platforms, internal and external training offers)
• EGYM Wellpass (access to thousands of sports and wellness offers)
• Health & well-being (stress prevention, health days, vaccinations, quiet and active room)
• Working environment (modern work on campus with coffee bar, canteen, and free drinks)
• Events & team spirit (summer and winter parties, afterworks, sports groups, own band, participation in events such as the B2Run)