Member Experience Ambassador
Select Where to Post - DO NOT USECalifornia, United States
Posted April 13, 2026
Full Time
About the Company
The company operates fitness clubs that provide personal training, facility maintenance, and member experience services to help members achieve their health and fitness goals.
Job Description
Member Experience Ambassador serves as the heartbeat of In-Shape Fitness, fostering meaningful connections and delivering exceptional service to members, guests, and team. They play a vital role in motivating and supporting individuals throughout their wellness journey.
Requirements
- High School diploma or equivalent
- Passionate about fitness and helping others in their fitness journey
- Basic fitness and sales experience
- Excellent communication and listening skills both in-person and phone
- Demonstrated customer service experience
- Works well under pressure and time constraints, and displays positive behavior in all member contacts
- Basic computer skills
- Willing and able to work a flexible shift: evenings, weekends, and holidays
- Bilingual skills a plus
- Current CPR or ability to pass CPR certification within 60 days of hire date
- First Aid Training, required only at clubs with pool slides
Benefits
- Free health club membership
- Casual work environment
- Discount on in club retail items and any current vendor partner offerings (NASM, etc)
- Opportunity for growth; professional development
- 401(K) savings plan