Medior CRM Engineer

We are one of the largest private and independent Italian banking groups, with a 450-year-old entrepreneurial history characterized by innovation and openness. We are working to build the sustainable financial ecosystem of the future with the goal of contributing to our customers' personal and entrepreneurial challenges.

Requirements

• Develop and personalize solutions on the Microsoft Dynamics 365 CRM platform, with a focus on Customer Service, Omnichannel, and Marketing modules
• Manage the integration between Dynamics 365 and external systems (e.g., Azure Blob Storage, Data Lake, Event Hub, MongoDB)
• Optimize CRM entity performance, including data cleaning and historical storage activities
• Support the release of new features and updates, ensuring code quality and technical documentation
• Collaborate with the IT team and stakeholders to analyze requirements and translate them into effective technical solutions
• Manage troubleshooting activities independently

Benefits

• Indefinite contract, CCNL Credito
• Smart Working
• Person care, including health insurance for you and your family nucleus, and TCM insurance
• Meal voucher
• Company contribution to the pension fund
• Performance-based reward and welfare for recognizing achieved results
• Additional permissions, time bank, and other concessions provided by the collective agreements to respond to personal needs and requirements
• Benefits and concessions thanks to privileged conditions on the core services of banking and insurance
• Discounts and conventions accessible through a dedicated portal