Customer Success Manager, Scale

At Semperis, we are looking for a Customer Success Manager to work with our Small to Medium-Sized Business Commercial, SLED, and Federal customers, helping to scale our success programs and deliver an exceptional customer journey.

Requirements

• 2+ years’ experience as a Customer Success Manager, Technical Account Manager, or related customer-facing role in a Cybersecurity SaaS solutions company.
• Aptitude and drive to develop and maintain an essential understanding of Semperis solutions and related Microsoft technologies including Active Directory and Entra
• 2+ years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions
• Excellent communication and project management skills
• Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs, and have solutions ready when they are
• Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations

Benefits

• Flexible work environment
• Employee assistance program
• Training and development opportunities
• Competitive salary and benefits package
• Opportunity to work on challenging projects and grow with the company
• Professional development and career growth opportunities