Enterprise Customer Success Manager

Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way.

Requirements

• 5+ years’ experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company.
• Aptitude and drive to develop and maintain an essential understanding of Semperis solutions and related Microsoft technologies including Active Directory and Entra
• Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions
• Ability to understand and explain technical cybersecurity data
• Excellent communication and project management skills
• Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are
• Intellectually curious; driven to expand the cybersecurity domain and professional expertise
• Responsive and adaptive to changing situations
• Genuine desire to work with customers.

Benefits

• Opportunity to work with a global team on the front lines of cybersecurity innovation
• Celebration of curiosity, integrity, and people who take initiative
• Healthy balance between work and life