Head of Strategic Partnerships & AI Ecosystem

The AI ecosystem is being redrawn in real time. We're looking for a Head of Strategic Partnerships & AI Ecosystem to shape where Delight.ai sits inside it. This role requires 10+ years in Strategic Partnerships, Technology Alliances, or Ecosystem Leadership inside SaaS or enterprise technology. The successful candidate will define and lead ISV ecosystem strategy across AI, CX, commerce, and SaaS, and use AI tools to track ecosystem shifts and translate them into actionable partnership and product strategy.

Requirements

• 10+ years in Strategic Partnerships, Technology Alliances, or Ecosystem Leadership inside SaaS or enterprise technology
• Deep hands-on experience with hyperscalers, especially AWS co-sell programs, and direct relationships with GenAI platform vendors
• Technical fluency to engage product and engineering leaders, plus commercial acumen to structure and close complex partnership agreements
• Proven, quantifiable revenue impact through partner-sourced and partner-influenced pipeline

Benefits

• 20 days PTO
• 13 paid US company holidays
• 7 sick days
• 1 volunteer day
• 2 rest/rejuvenation days
• Birthday day off
• Company subsidized medical, dental, and vision insurance
• Flexible Spending Accounts or Health Savings Accounts
• Equity program
• 401K program
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 for expenses ranging from professional development classes and training, to conferences, gym memberships, wellness retreats, massages, and vacation expenses.