Sales Engineer

Sales Engineer at Sendbird/Delight.ai, responsible for owning the technical sales cycle, designing solution architectures, and building demos that showcase the company's AI-powered customer experience platform.

Requirements

• 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
• Bachelor's degree (CS, EE) or equivalent combination of education and experience
• Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows
• Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
• Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows
• Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n
• Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
• Strong written and verbal communication in English
• Ability to travel for customer onsite visits

Benefits

• 20 days PTO
• 13 paid US company holidays
• 7 sick days
• 1 volunteer day
• 2 rest/rejuvenation and birthday days off
• Company subsidized medical, dental, and vision insurance
• Flexible spending accounts
• Parental leave
• Life and disability insurance
• Annual stipend of $3,500 for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages