Customer Solution Specialist - France

Customer Support Consultant at Sendcloud, responsible for guiding customers through various challenges, providing professional and helpful interactions, and empowering customers to make confident decisions.

Requirements

• Full professional proficiency in English and French, in speaking and writing
• Previous CS experience is a bonus, but we care more about curiosity and mindset
• Excellent communication skills
• Ability to learn quickly and take ownership of mistakes
• Positive and energetic attitude
• Ability to juggle multiple tasks and stay cool under pressure

Benefits

• Competitive salary (€2,700–€3,000 gross/month, depending on experience)
• 28 days of holiday + birthday off
• Mini-sabbatical of 4 weeks every three years
• €2,000 study budget
• €500 Work From Home budget
• 24/7 Access to our office gym
• Pension plan + health insurance discounts
• Travel compensation
• Access to discount programs for shopping, lifestyle, and more