Experience Ambassador

Sentral is seeking an Experience Ambassador to join their team of people-first focused individuals who thrive on going above and beyond. The Experience Ambassador will be responsible for engaging directly with residents and guests, providing exceptional hospitality, and resolving disputes promptly. This is an in-person position located on-site of the property.

Requirements

• High School Diploma or equivalent required; some college preferred
• A minimum of one year of experience working in hospitality or customer service industry required
• Multifamily experience preferred
• Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors
• Computer savvy with the capacity to learn and master multiple software systems
• Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency
• Active listening skills, strong attention to detail, and strong organizational skills
• Proactive decision-making and problem-solving skills
• Ability to work a flexible schedule, including evenings and weekends

Benefits

• Health & Wellness
• Invest in Your Future
• Time Off That Grows with You
• Travel Discount
• Deep Savings