Front Desk Agent (Experience Ambassador)

Sentral is a network of communities redefining the way people live. The Front Desk Agent (Experience Ambassador) is a key role in delivering exceptional hospitality and customer service to residents and guests.

Requirements

• High School Diploma or equivalent required; some college preferred
• A minimum of one year of experience working in hospitality or customer service industry required
• Multifamily experience preferred
• Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text
• Computer savvy with the capacity to learn and master multiple software systems

Benefits

• Health & Wellness: multiple medical, dental, and vision health plan options
• Invest in Your Future: 401(k) with a 4% company match
• Time Off That Grows with You: 11 paid holidays and 8 different types of paid time off (PTO)
• Travel Discount: team members receive travel discounts when they stay at a Sentral community
• Deep Savings: team members receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!