Field Service Manager - West Coast
Separators, Inc.Reno, Nevada, United States
Posted March 3, 2026
Full Time
About the Company
Separators, Inc. is North America's leading centrifuge service provider specializing in remanufacturing of Alfa Laval, Tetra Pak, and Westfalia equipment. The company offers comprehensive startup, maintenance, repair services, and stocks over 4,000 parts with 24/7 availability. Serving industries such as dairy, beverage, rendering, edible oils, pharmaceuticals, biofuels, and industrial fluids, Separators provides distinctive centrifuge service solutions including preventative and emergency support, remanufacturing, training, and consulting.
Job Description
Field Service Manager - West Coast responsible for leading a high-performing service team, ensuring operational excellence, and championing customer satisfaction. The role involves providing coaching, leadership, and performance management for West Coast field service technicians, promoting safety, and maintaining regular touchpoints with each technician.
Requirements
- High school diploma required; post-secondary technical or business training preferred
- 10+ years of centrifuge repair, maintenance, or operation experience
- Strong mechanical aptitude (welding/electrical basics a plus)
- Proven experience using hand tools and troubleshooting in field environments
- Strong communication skills and customer relationship capability
- Experience resolving conflict and coaching technical teams
- Continuous improvement mindset with strong problem-solving ability
- Proficiency in O365; Microsoft Dynamics CRM experience preferred
- Ability to travel extensively
Benefits
- Health Insurance with Health Savings Account (if eligible)
- Dental/Vision Insurance
- Life/Disability Insurance
- 401(k) with employer match
- Paid Vacation/Sick Time
- Paid Holidays
- Employee Assistance Program
- Wellness Program
