Customer Service Supervisor

Serenity Healthcare is hiring a Customer Service Supervisor to lead a team of employees handling high-volume inbound and outbound calls. The role requires experience in call center operations and supervisory leadership.

Requirements

• 1+ year leading a call center team in a supervisory capacity
• Hospitality, upscale retail, or service management experience is a genuine advantage
• Track record of developing people without compromising on standards

Benefits

• Competitive salary
• Medical, dental, and vision coverage — Serenity covers 90%
• 401(k) retirement plan
• 10 PTO days to start, 15 after your first year, plus 10 paid holidays
• Referral bonuses for top performers who recruit great talent
• Defined growth path in a company that is scaling quickly