IT Support Specialist
Serenity Mental Health CentersTexas, United States
Posted April 4, 2026
Full Time
About the Company
Serenity Healthcare is a mental health organization that provides specialized clinical expertise and cutting-edge technology to help patients recover from mental illness.
Job Description
We are seeking an IT Support Specialist to provide technical support to users company-wide, install and configure hardware and software, and troubleshoot issues. The ideal candidate has excellent interpersonal skills, a technical problem-solving mindset, and experience with Microsoft services and Voice Over IP Telephony.
Requirements
- 2+ years of relevant professional experience in an IT environment
- Help Desk support experience
- Cloud-native Office, 365, Azure / Entra, and other Microsoft services
- Voice Over IP Telephony experience
- A+, Cloud+, Microsoft Certifications, or other industry certifications
- Thorough knowledge of desktop applications in a Windows environment and some knowledge of Mac and Linux environments
Benefits
- competitive benefits
- above market compensation
- insurance benefits
- many advancement opportunities
- generous paid time off
- Major Holidays off
