Member Support Specialist

Member Support Specialist to join the high-volume inbound call team, handling inbound inquiries, scheduling appointments, and delivering white-glove service on every call, no clinical experience or licensure required, full training provided.

Requirements

• High school diploma or GED
• At least 1 year of experience in a customer service, call center, or high-touch service environment
• Strong verbal communication skills and the composure to stay calm under pressure
• Ability to stay organized and on-script in a busy, high-volume environment
• Basic computer and data-entry skills

Benefits

• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after year one) + 10 paid holidays
• Flexible shift scheduling