Member Support Specialist

Member Support Specialist at Serenity Healthcare, handling high-volume inbound and outbound calls, scheduling appointments, and delivering white-glove service. No clinical experience or licensure required, full training provided.

Requirements

• High school diploma or GED
• At least 1 year of experience in a customer service, call center, or high-touch service environment
• Strong verbal communication skills and the composure to stay calm under pressure
• Basic computer and data-entry skills (Microsoft Office a plus)

Benefits

• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after year one) + 10 paid holidays
• Flexible shift scheduling