Operations Manager - Customer Experience

Lead operations in a fast-paced customer service environment, responsible for team performance, customer experience, and process improvements.

Requirements

• 3+ years of leadership or management experience in customer service, hospitality, retail, call center, or operations environments
• Proven ability to manage team performance, metrics, and day-to-day operations
• Strong communication skills with the ability to coach, problem-solve, and lead effectively

Benefits

• Health, dental, and vision coverage
• 401(k) retirement plan
• Paid time off
• 10 paid holidays