Serko is a global company that aims to engineer a frictionless, next-generation business travel marketplace using advanced AI and cutting-edge tech. The Senior Software Engineer - Platform & MLOps role will champion the developer experience by building internal platforms and tooling that every AI engineer trusts and relies on. The role will ensure that deploying and operating AI models is a seamless, safe, and empowering self-service journey for the entire engineering community.
Requirements
- Craft Beautiful Internal UIs: Develop intuitive and accessible internal platform interfaces—such as dashboards, model registries, and experiment trackers—using React and Next.js
- Nurture Backend Infrastructure: Design and support reliable backend services and APIs in Python, ensuring our application teams can seamlessly tap into the platform's full capabilities
- Build Safe, Sustainable Automation: Create and refine thoughtful automation for model deployment, rollbacks, and scaling workflows using scripts, APIs, and Infrastructure as Code (IaC)
- Cultivate System Visibility: Weave monitoring and observability tools (such as Grafana, Prometheus, DataDog, and LangSmith) directly into the platform, giving our teams the clarity and insights they need to succeed
- Champion Code Quality & Trust: Write comprehensive testing, evaluation, and validation logic for machine learning pipeline components to ensure high reliability and product excellence
- Partner with Internal Teams: Act as a supportive resource for our internal engineering community, listening to their experiences and gathering empathetic feedback to continuously iterate on our tooling
- Share Knowledge Generously: Foster a collaborative environment by documenting systems clearly and contributing to engineering wikis and runbooks so that the entire team can grow together
Benefits
- Competitive base pay
- Medical Benefits
- Discretionary incentive plan based on individual and company performance
- Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
- Flexible work policy
