Servco is looking for a Warranty Specialist to process distributor warranty claims, ensure compliance with manufacturer and Servco Platinum Protection service contracts.
Requirements
- Reviews vehicle manufacturer, auto service contract, and after-market accessory claims for approval or rejection
- Compiles, reviews, and submits required supporting documentation and evidence to manufacturers to substantiate warranty claims and reimbursements
- Processes customer reimbursement requests, ensuring proper documentation, eligibility verification, and timely payment
- Assists with information references and resources, and communicates policies and procedures
- Keeps abreast of all warranty policies, warranty claims procedures, and warranty claims systems
- Assists with reference manual updates
- Reviews reports for trends in errors and assists in creating a reference table to improve efficiency/accuracy of claims submitted by dealers
- Updates and inputs required parts prices for claims processing
- Updates and inputs repair program data
- Creates and transmits EDI batch for manufacturer’s claims
- Assists the Warranty Manager with training new associates and addressing day-to-day questions
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan