Fleet Operations Supervisor

At Serve Robotics, we're reimagining how things move in cities. The Fleet Operations Supervisor is a technically skilled leader responsible for the maintenance, repair, and uptime of Serve's autonomous delivery robot fleet in their assigned market.

Requirements

• 5+ years of technical repair experience, ideally with robotics or automotive equipment
• 1+ years of experience hiring, leading and growing technicians or frontline operations teams
• Proven experience in scaling programs, processes, or repair operations
• Strong problem-solving mindset; able to think creatively when faced with ambiguous or novel repair issues
• Experience with inventory tracking tools and strong organizational skills
• Comfortable using basic diagnostic tools, computer systems, and software to log, track, and resolve issues
• Ability to lift up to 25 lbs and work on your feet for extended periods
• Strong communication skills and a collaborative, can-do attitude