Customer Success Executive
ServiceNowJapan
Posted February 13, 2026
Full Time
About the Company
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers.
Job Description
Customer Success Executive role at ServiceNow to develop C-level executive relationships, improve Customer Outcomes, and expand ServiceNow offerings with large enterprise customers.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 12+ years progressive experience as part of a professional services organization;
- Management consulting role at a top-tier consulting company or equivalent focused on technology (Digital/SaaS/Enterprise Software) enabled transformations
- Executive relationships with CIO, CFO, CHRO and business line leaders
Benefits
- 401k Matching
- Generous Paid Time Off
- Health Insurance