Staff Software Engineer

Staff Software Engineer at ServiceNow, responsible for designing and developing scalable, maintainable, and reusable software components, driving the architecture and implementation of GenAI-driven features, and serving as a thought leader in Generative AI adoption.

Requirements

• Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
• Proficiency in Java or similar object-oriented languages.
• Hands-on experience with GenAI technologies, including working with LLMs (e.g., OpenAI, Anthropic, Gemini, Mistral, etc.)
• Strong understanding of prompt engineering techniques and experience in prompt tuning, retrieval-augmented generation (RAG), or fine-tuning LLMs for domain-specific applications.
• Ability to critically evaluate and integrate GenAI into workflows, decision-making, and customer-facing capabilities.
• Experience with modern front-end frameworks such as Angular, React, or Vue.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs