The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities.
Requirements
- Five or more years of relevant work experience that may include a combination of client-facing, project management, technology/SaaS implementation, and/or home services industry.
- Bachelor's Degree or equivalent professional work experience.
- Exceptionally detail-oriented while being able to manage multiple tasks to successful completion and document thoroughly.
- Ability to think several steps ahead and take proactive steps to address roadblocks and issues.
- Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership.
- Collaborative team player always looking to help and enable others in the organization.
- Problem-solver and demonstrate the ability to overcome challenges with creative solutions.
Benefits
- Flextime, recognition, and support for autonomous work
- Holistic health and wellness benefits
- Support for Titans at all stages of life
- At ServiceTitan, we celebrate individuality and uniqueness