Forward Deployed Engineer

At Shakudo, we’re building the world’s first operating system for data and AI. We are seeking a senior Forward Deployed Engineer to join our Platform team and work directly with strategic customers to turn business problems into production AI and data systems.

Requirements

• Embed with customer teams to understand business problems, workflows, data systems, constraints, and success metrics.
• Define what success looks like for each engagement, including the target outcome, adoption path, production boundary, and measurable impact.
• Translate ambiguous customer needs into clear technical scopes, architectures, implementation plans, and production outcomes.
• Build and deploy AI and data applications on Shakudo, including agentic workflows, RAG systems, data pipelines, integrations, evaluations, and operational automation.
• Deploy and operate Shakudo in complex customer environments, including cloud, hybrid, on-prem, private cloud, and air-gapped infrastructure.
• Work hands-on with Kubernetes, containers, networking, storage, identity, secrets, observability, and production troubleshooting.
• Partner with customer engineering, platform, data, and security teams to get systems live, governed, adopted, and measurable.
• Participate in PagerDuty-based production support for customer deployments, including incident response, escalation, root-cause analysis, and follow-up remediation.
• Turn customer-specific work into reusable patterns, playbooks, templates, and product feedback for Shakudo.

Benefits

• Competitive salary
• Meaningful equity
• Top-tier health benefits
• 16+ weeks of pregnancy leave top-up
• Flexible vacation policy