Operations Manager – Water Transfer

The Operations Manager – Water Transfer oversees water transfer projects, short and long term, with the goal of achieving incident free, profitable operations that benefit the organization and customers alike.

Requirements

• Lead, motivate and support within time-sensitive, demanding environments
• Ensure that operational activities remain on time and within budget
• Drive productivity, efficiency and quality standards
• Solve technical problems in the field to eliminate or reduce down time
• Train subordinate team members (Transfer Techs to Transfer Supervisors)
• 360-degree communication flow
• Delivery of excellent customer service
• Oversee material and inventory on projects managed
• Manage subcontractors in the field
• Follow direction and guidance provided by branch management
• Develop strategies for improved efficiency and increased profit
• Forecast activity levels and resources required to meet customer, team member and organizational need
• Build-out a structured, trained, and effective team
• Review of all documents submitted in KPA and Samsara daily
• Assist with recruitment, interviewing and onboarding processes
• Ensure compliance with EHS and DOT policy, procedure, and regulations
• Collaborate with internal departments (fleet, business development, automation, EHS)
• Resolve team member and customer matters
• Care and upkeep of rented, leased and company owned assets
• Effectively manages overtime, non-billable and inefficient labor hours
• Effectively manages rental equipment, per SOP – Cost vs. Billed
• Collaborate with account team to ensure customers are billed timely and accurately
• Review and approval of daily hours worked
• Communicate needs to Area Manager (crew trucks, trailers, transfer assets, employees, p-v-f, etc.)