Technical Support Engineer - Industrial Automation (Mandarin-Speaking Preferred)

Technical Support Engineer - Industrial Automation role to strengthen technical support capability in Europe. Assist customers with application issues, enable distributors, and ensure smooth product application.

Requirements

• Hold a Bachelor's degree or above in Electrical Engineering, Automation, Mechatronics, or related fields
• 3+ years of hands-on experience in motion control, servo systems, PLC programming, or machine commissioning
• Proficient in industrial control systems including servo drives/motors, PLCs, HMIs, fieldbuses (EtherCAT, CANopen), and automation software tools
• Strong problem-solving abilities, hands-on debugging experience, and the capability to clearly explain technical concepts
• Fluent in English; German is a strong advantage, Fluency in Mandarin is highly preferred
• Willing to travel frequently within Europe and occasionally to the global headquarters for training