Field Service Representative 4

Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (4) plays a crucial role in maintaining a designated territory of Sharp equipment, ensuring exceptional customer satisfaction through effective communication and meticulous equipment maintenance.

Requirements

• 6-10 years of experience copier repair or repair and maintenance of electronic equipment.
• College degree or Technical vocational schooling preferred (electronics or electro-mechanical)
• Must possess CompTIA A+ and Net+ certification
• Must possess effective communication skills and excellent customer service skills
• Advanced level application of diagnostic tools, organizational skills, and analytical skills
• Must successfully complete Sharp equipment pre-testing and training
• Knowledge of Windows and Microsoft Office software products preferred
• Valid Driver's License, and Automobile insurance within company guidelines

Benefits

• Flexible hybrid work schedules
• Comprehensive, family-friendly healthcare plans (medical, dental, vision)
• 401k retirement plan with a competitive match and plenty of financial support tools
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and wholistic wellness program
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)