National Help Desk Technician

National Helpdesk Technician job at Sharp Business Systems, responsible for providing Tier 1 helpdesk end-user support for clients with complex issues in various Microsoft products and other technical hardware and software.

Requirements

• 1-3 years' experience in a technical support role
• Current Microsoft Desktop Certification highly preferred
• Experience with current Windows operating systems required
• Excellent communication skills required

Benefits

• Flexible hybrid work schedules
• Comprehensive, family-friendly healthcare plans (medical, dental, vision)
• 401k retirement plan with a competitive match and plenty of financial support tools
• Employee Assistance Plan
• Rewarding and wholistic wellness program
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)