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Job description
The ServiceNow Software Engineer is a key member of Shell’s Agile DevOps team, responsible for the development, configuration, maintenance, and integration of ServiceNow solutions. This role spans the full software development lifecycle, including design, programming, deployment, and decommissioning of software and third-party packages.
Deliver end-to-end software solutions across the full SDLC, including design, development, deployment, and ongoing support. Provide support and continuous improvement for ServiceNow modules, primarily GRC, along with ITSM, ITBM, ITOM, SecOps, LSD, and overall platform capabilities.
Strong software engineering background with 4–7 years of experience in ServiceNow. Proficiency in HTML5, CSS, AJAX,.Net, Java, Webservices, Glide Record. Experience with SaaS platforms, COTS software, and ServiceNow scripting.
Company
Energy & Mining
Shell Energy Australia is the renewables and energy solutions arm of Shell, delivering integrated electricity, gas, and energy‑productivity services to commercial and industrial customers across the country. As the second‑largest electricity provider for the business sector, it combines deep industry expertise with innovative decarbonisation strategies, offering tailored energy management, audits, power factor correction, and renewable procurement through power purchase agreements. The company also operates the residential brand Powershop, serving households and small businesses in four states, and is actively shaping Australia’s clean‑energy transition with a diversified portfolio that includes the 120‑MW Gangarri solar farm, wind projects, battery storage, and 662 MW of gas‑fired peaking capacity. Shell Energy’s focus on renewable generation, energy efficiency, and environmental certificates positions it as a leader in helping customers reduce their carbon footprint while maintaining reliable, cost‑effective power.
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