Base Coach
SheltairTexas, United States
Posted January 9, 2026
Full Time
About the Company
Sheltair is the nation’s largest privately‑owned aviation network, operating 15 award‑winning Fixed Base Operations across Florida, Georgia, Texas, and Colorado. The company offers a full spectrum of aviation services—including jet fuel, ground support, and personalized customer care—while managing over 4 million square feet of aviation real estate, from hangars to office space. Sheltair’s core focus lies in aviation real‑estate development, property leasing, and construction management, providing tailored build‑to‑suit solutions for pilots and corporate clients. Its family‑owned heritage, combined with a national footprint and a reputation for safety and service excellence, sets Sheltair apart as a trusted partner in the aviation industry.
Job Description
This customer service base coach position involves daily contact with customers and co-workers in situations that require a positive attitude, consideration, and courtesy at all times. Responsibilities include assisting and/or providing pilots and passengers with various services, conducting training, and maintaining data records.
Requirements
- High School diploma or GED
- Two to four years' relevant experience in related field
- Strong interpersonal, communication, organizational and customer service skills
- Valid driver's license
- Proficiency in basic math
- Proficiency in TFBO/EFBO, Microsoft Office, Excel, Power point
- Typing speed of at least 40 - 60 words per minute
- Professional appearance
- Clean background check and drug screen
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement