Technical Support Rep I
ShentelVirginia, United States • Blacksburg, Virginia, United States • Harrisonburg, Virginia, United States • Virginia, United States • Chillicothe, Ohio, United States • Winchester, Virginia, United States • Lynchburg, Virginia, United States • Virginia, United States • State College, Pennsylvania, United States • West Virginia, United States • Roanoke, Virginia, United States
Posted May 18, 2026
Full Time
About the Company
Shenandoah Telecommunications Company is a telecommunications provider that specializes in providing high-speed internet and other services to customers in the Mid-Atlantic United States.
Job Description
Shenandoah Telecommunications Company is looking for a Technical Support Representative to serve as a front-line representative for the company, promoting quality customer experience and resolving technical issues. The role is part of a supportive team in a call center environment, offering a great work environment and competitive total compensation package.
Requirements
- High school diploma or equivalent
- One year of customer service or call center experience
- Motivated individuals who love a challenge and are ready to meet and exceed their goals
Benefits
- World class 401(k) – up to 8% company contribution
- Medical, dental, vision, and life insurance with company subsidies
- Up to 3 weeks of PTO and up to 9 paid holidays