Service Desk Analyst / Manager

We're looking for a Service Desk Analyst/Manager to provide end-user support, troubleshoot hardware and software issues, and manage IT setup for new starters and offboarding for leavers. Experience in a service desk or IT support role, fintech experience a plus.

Requirements

• Hands on experience in a service desk or IT support role
• Fintech experience a strong plus
• Strong critical thinking skills
• IT certification (e.g., ITIL, CompTIA, or Microsoft) highly beneficial
• Independent, self-motivated, flexible, and ready to adapt to a fast-paced environment

Benefits

• Flexible working options (flexible hours and hybrid work)