As a POS Support Representative, you will resolve issues by analyzing call logs, troubleshooting POS system-related problems, and advising business clients on solutions. You will support customer interactions through multi-channel communication methods and gain an in-depth understanding of software and equipment used by customers.
Requirements
- Proficient in written and spoken English
- Willingness to develop computer skills
- Availability to work late evening or early morning shifts
- Availability to work weekends
Benefits
- Social Responsibility Initiatives
- Office lunch twice a week
- Private health insurance
- Employee accident insurance
- Additional vacation days based on tenure
- Bonuses for the achieved results
- Employee referral program
- IIIrd Pillar Pension Fund contribution
- Gifts for special occasions