Sales Maintenance Account Manager

The Sales Maintenance Account Manager role supports the RSM in managing inventory, open PO's, shipping schedules, and provides non-technical support for high-maintenance accounts. The role also involves targeting new accounts, using ZoomInfo to initiate contact, and scheduling meetings with the RSM to present products and services.

Requirements

• Associates Degree in Business, Sales, or Supply Chain related fields, or comparable work in a related field with proven experience
• Minimum of 3 years' experience in a customer service/sales/logistics related role in a problem-solving environment
• Technical skills and abilities including strong knowledge of Microsoft Office Suite (Word/Excel), Outlook and general windows computer familiarity
• Experience using Salesforce as a CRM
• Excellent verbal, written and interpersonal skills and behave in a professional manner with a good understanding of proper email and phone etiquette
• Ability to take directions and carry out instructions from management in an orderly and efficient manner
• Strong problem solving and troubleshooting skills and ability to learn and retain new processes
• Self-motivated to organize workload and determine priorities between multiple tasks
• Ability to communicate effectively and clearly with ESL speakers, strong written and verbal communication skills
• Team player and understanding of how their role fits into the overall success of the team
• Proactive and self-starting in workload prioritization, seeks to improve upon processes, efficiency and organization
• Ability to adapt to changing priorities
• Enjoys cold-calling and market research sales development