ICQA Associate (Sunday - Thursday; 4p-12p)

ICQA Associate role at ShipBob involves monitoring inventory activities, investigating discrepancies, and ensuring products are handled and stored safely. The role requires effective communication, problem-solving, and attention to detail. ShipBob is a leading global supply chain and fulfillment technology platform that provides equal employment opportunities to all employees and applicants.

Requirements

• Investigate inventory discrepancies reported by the Operations team
• Perform physical inventory cycle counts and reconcile inventory variances
• Communicate updates and relay important operational information about clients directly to ICQA Lead
• Resolve merchant facing requests around inventory related issues
• Comprehension of cycle counts and inventory control processes according to written SOP's
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package