ICQA Associate (Tuesday - Saturday; 6am-3pm)

As a member of the ShipBob Team, you will grow with an ownership mindset, collaborate with peers and leaders, and experience a high-performance culture and clear purpose. This role is responsible for monitoring inventory activities of all clients at each fulfillment center, allowing existing operations team members to focus on their day-to-day responsibilities. You will investigate inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.

Requirements

• Investigate inventory discrepancies reported by the Operations team.
• Perform physical inventory cycle counts and reconcile inventory variances.
• Communicate updates and relay important operational information about clients directly to ICQA Lead.
• Resolve merchant facing requests around inventory related issues.
• Comprehension of cycle counts and inventory control processes according to written SOP’s.
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders.
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package