Customer Success Manager

We are looking for a proactive, relationship-driven Customer Success Manager to join our team. In this role, you will lead, empower, and enable our customers to maximize the value of their investment.

Requirements

• 1-3 years of experience in a SaaS environment (customer-facing role) or a Bachelor's degree in a related field.
• E-commerce/Supply Chain or Parcel experience preferred
• Communication skills, Tech Savvy, Problem Solving, Adaptability

Benefits

• Full medical, dental & vision coverage (with 50% coverage for dependents)
• Optional life insurance and long-term disability coverage
• 401(k) retirement plan
• Fully remote work-from-home options
• 8 paid weeks of parental leave
• Paid holidays annually
• Self-managed vacation time
• Sick & safety leave
• Volunteer time off