Player Support Representative / Email Support - TALENT POOLING
SideTELECOMMUTE; Philippines
Posted November 20, 2025
Contract / Temporary
About the Company
Side is a global video game development and services provider offering technical and creative solutions to many of the largest developers and studios around the world.
Job Description
Side is a global video game development and services provider seeking a detail-oriented, empathetic, and tech-savvy Player Support Agent to join their growing team. The ideal candidate has a passion for video games, excellent communication skills, and strong technical troubleshooting abilities. This role focuses on delivering exceptional technical support to their gaming community across various platforms and channels.
Requirements
- Windows 10+ or latest macOS
- Minimum 8GB RAM, SSD, and i5 or better processor
- 50+ Mbps internet speed with stable upload/download
- Microphone and audio support
- 1–2 USB-A ports (for our secure access device)
Benefits
- Work directly with global gamers and improve real-time support skills
- Gain hands-on experience with technical troubleshooting and gaming platforms
- Be part of a collaborative, fun, and supportive team environment