Director of Quality and Continuous Improvement
Sidecar HealthUnited States
Posted May 5, 2026
Full Time
About the Company
Sidecar Health is a rapidly growing mission-driven company transforming healthcare in the U.S.
Job Description
We're seeking a Director of Quality and Continuous Improvement to lead quality assurance and continuous improvement efforts, leveraging AI and speech analytics to transform healthcare in the United States.
Requirements
- 8-10 years of progressive experience in process excellence, quality management, or operational improvement, with 3-5 years in leadership roles
- Bachelor's degree in business administration, Operations Management, Healthcare Administration, or related field
- Direct experience with quality monitoring, scorecards, contact center analytics, and coaching leaders with documented performance outcomes
- Hands-on experience directing or implementing AI-powered quality tools, speech analytics platforms, or automated scoring systems
Benefits
- Competitive salary
- Bonus opportunity
- Equity package
- Comprehensive Medical, Dental, and Vision benefits
- A 401k retirement plan
- Paid vacation and company holidays
