Enterprise Operations Senior Analyst

We are seeking an experienced and ITIL-certified Enterprise Operations Senior Analyst to lead outage and incident response, maintain operational stability, and oversee proactive monitoring and diagnostics across our global 24x7x365 IT Operations Center.

Requirements

• 5 years of experience in IT operations or NOC/ITOC environments
• 5 years of proven leadership in Major Incident Management
• Advanced expertise with infrastructure monitoring suites (Splunk, Datadog, ThousandEyes, AppDynamics, Dynatrace, SolarWinds)
• 5 years of hands-on technical knowledge across Windows, Linux, VMware, and Cisco networking

Benefits

• bonus eligibility
• comprehensive benefits program