HR Service Delivery Specialist – Japanese
Siegen HR Solutions, Inc.Manila, Philippines
Posted December 12, 2025
Full Time
About the Company
Siegen HR Solutions, Inc. is a talent solutions provider focused on the Business Process Outsourcing (BPO) sector, delivering a curated database of English‑proficient professionals and tailored coaching to meet the demands of global BPO operations. The firm partners with organizations to refine talent strategies, ensuring access to highly skilled, locally available personnel who are ready to contribute immediately. Simultaneously, Siegen trains individuals to achieve their professional goals, equipping them with the knowledge and skills required in technology‑driven BPO environments. By combining rigorous selection, continuous development, and a deep understanding of BPO dynamics, Siegen distinguishes itself as a critical partner that drives both business success and career advancement.
Job Description
HR Service Delivery Specialist - Japanese: Process support, Analyze client process, Execute process accurately and timely, Master process, Escalate issues, Pay attention to quality of written and verbal English skills, Create plan, estimates and schedule, Ensure LWI's are followed and updated regularly, Maintain, validate and update process documentations, Perform root cause analysis, Propose process improvement ideas, Participate in knowledge transfer and various internal or client initiatives.
Requirements
- N1 to N3 Linguistic Competence Level
- 2-3 years HR experience
- 1 year Supervisory experience
- Good analytical skill
- Bachelor's Degree
- Team Lead, Project Management experience (plus)