NON-VOICE Customer Service Representative (Chat/Email/Social Media)
Siegen HR Solutions, Inc.Manila, Philippines • Quezon City, Philippines • Pasig, Philippines • Mandaluyong, Philippines
Posted December 12, 2025
Full Time
About the Company
Siegen HR Solutions, Inc. is a talent solutions provider focused on the Business Process Outsourcing (BPO) sector, delivering a curated database of English‑proficient professionals and tailored coaching to meet the demands of global BPO operations. The firm partners with organizations to refine talent strategies, ensuring access to highly skilled, locally available personnel who are ready to contribute immediately. Simultaneously, Siegen trains individuals to achieve their professional goals, equipping them with the knowledge and skills required in technology‑driven BPO environments. By combining rigorous selection, continuous development, and a deep understanding of BPO dynamics, Siegen distinguishes itself as a critical partner that drives both business success and career advancement.
Job Description
We are seeking a NON-VOICE Customer Service Representative to join our team. The ideal candidate will have good English communication skills, 30-35wpm typing skills, and a high school diploma or bachelor's degree. This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO setting.
Requirements
- High school diploma or bachelor's degree
- Good English communication skills
- 30-35wpm typing skills
Benefits
- Starting pay between PHP 14,000-27,000/month
- Monthly performance bonus/incentives
- Paid training
- Healthcare Benefits (Medical and Life Insurance)
- 20% Night Differential