People Operations Manager
SierraSan Francisco, California, United States
Posted September 19, 2025
Full Time
About the Company
Sierra is a leading provider of artificial intelligence solutions designed to enhance human-centric customer experiences for businesses. Focused on leveraging AI to improve interactions, Sierra aims to make technology more intuitive and empathetic, thereby fostering stronger connections between customers and brands.
Job Description
Sierra is a company focused on building AI-powered customer experiences for businesses. They are seeking a People Operations Manager to manage the employee lifecycle, drive performance management, and lead employee engagement initiatives. The role requires a blend of process design, collaboration, and ownership of People operations.
Requirements
- Manage all aspects of the employee lifecycle
- Define and refine People processes and best practices
- Create and operationalize performance review processes
- Lead employee engagement initiatives
- Manage HR systems
- Ensure HR compliance
- Experience scaling a startup
- Experience building dashboards (e.g., Tableau)
Benefits
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits
- Lunch, snacks, and coffee
- Free alphorn lessons
