Desktop Engineer - DSS - Experienced Hire

As the Helpdesk and Desktop Support Engineer, you will join our Client Corporate Services team supporting all teams in Susquehanna's Dublin office. This is a demanding and varied environment covering Windows desktop hardware and software issues, user account access permissions management, PC builds, software installs and procurement, peripherals, iOS and Android device support.

Requirements

• 3+ years of experience in providing desktop support for software and hardware systems
• Strong technical ability in making critical support judgements
• Ability to lead and mentor a team
• Excellent working knowledge of Windows desktop OS: Windows 7, Win 10, and Windows 11
• Understanding of PowerShell scripting
• Experience working with SCCM
• Advanced knowledge of O365 products
• Strong knowledge of Active Directory
• Bachelor's degree in a technical discipline or equivalent experience