Solutions Engineer - USA
SightCallRedwood City, California, United States
Posted April 24, 2026
Full Time
About the Company
SightCall is the global leader in Visual Service Intelligence, helping leading Field Service and Customer Service organizations address rising service complexity, higher customer expectations, and declining technical expertise.
Job Description
As a Solutions Engineer at SightCall, you will lead technical pre-sales engagements with top-tier Fortune 1000 / Global 2000 enterprise clients, enable customer and sales success via the SightCall Visual Service Intelligence platform, and have a direct impact on SightCallâs product roadmap. You will engage across all stages of the customer sales cycle, lead structured discovery, and translate customer workflows into differentiated SightCall solutions.
Requirements
- Minimum of 3 years in customer-facing technical roles
- Proven ability to run structured discovery and support value-based, consultative enterprise sales cycles
- Strong experience in SaaS solutions, with experience of contact center or CRM SaaS solutions preferred
Benefits
- Competitive salaries
- Comprehensive benefits
- Substantial opportunities for career advancement
