Technical Support Manager

We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. The role involves hiring, developing and mentoring team members, delivering against key performance metrics, and collaborating with cross-functional groups.

Requirements

• 5+ years of industry experience supporting data platforms in an enterprise environment
• 2+ years in a people management role
• Computer Science fundamentals
• Strong domain expertise in databases and business intelligence

Benefits

• Equity
• Generous health benefits
• Flexible time off policy
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office