Technical Support Engineer
Sigma ComputingNew York, New York, United States • San Francisco, California, United States • London, England, United Kingdom
Posted April 6, 2026
90000 - 125000 USD
Full Time
About the Company
Sigma is the AI apps and analytics platform connected to the cloud data warehouse, helping business and technical teams build intelligent, production-ready AI apps.
Job Description
Sigma is seeking a Technical Support Engineer to join its award-winning team. The successful candidate will help customers solve technical, business, and data challenges using the Sigma platform. Responsibilities include working with customers, developing best practices and tools for diagnosing issues, and collaborating with cross-functional teams.
Requirements
- 2+ years of industry experience supporting enterprise products for data analytics
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Computer Science fundamentals
- Strong domain expertise in databases and business intelligence
- SQL proficiency
- Proficient in data modeling concepts
- Ability to properly chart data into logical visualizations
- A proven track record of building trust with customers and bringing issues to resolution quickly
- Excellent verbal and written communication skills
- Strong collaboration skills and the ability to work with multiple departments
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office