Technical Support Engineer
Sigma ComputingSydney, New South Wales, Australia
Posted April 6, 2026
Full Time
About the Company
Sigma is the AI apps and analytics platform connected to the cloud data warehouse.
Job Description
Sigma is seeking a Technical Support Engineer to join their award-winning team, supporting an increasing customer base globally. As a founding team member in Australia, you will help establish and scale the company's presence in the region.
Requirements
- 3+ years of experience supporting enterprise data or analytics products
- Strong foundation in computer science fundamentals, databases, and business intelligence
- Advanced SQL proficiency (JOINs, partitions, window functions, aggregations, CTEs, subqueries)
- Experience troubleshooting SQL performance and understanding query plans
- Proficiency in data modeling concepts
- Ability to translate data into clear and logical visualizations
- Proven ability to build trust with customers and resolve issues with confidence and ownership
- Excellent written and verbal communication skills, comfortable working cross-region with US- and UK-based teams
- A strong desire to build scalable processes and operate as a self-starter in a growing environment
- Highly collaborative, accountable, and energized by building something new
Benefits
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office